How to recover your HMRC login user ID

If you’ve lost the User ID you used for your HMRC login, you can request a new one directly by visiting the HMRC Services registration page.

Here’s a guide on what to do once you’re there.

Once on the page above, go to the “problems signing in” section and click “user ID”.

You’ll be taken to another page where you’ll be asked to select what account you have. Select “individual” if you’re looking to do your personal tax return.

Next you’ll have to tell HMRC if you’ve used any online tax service before:

If this is your first time, select “None”.
If you’ve done your tax return before, select “Self Assessment”.

If you’ve never used HMRC online before

In this case HMRC will need more information about you – in case you have used the service before but forgot.

If they can’t find you then you’ll be directed to creating a new User ID.

This will allow HMRC to match you with existing records from their database.

If they can’t find you, you’ll be directed towards creating a new User ID.

Click “Continue” – it’s very straightforward.

If you’ve submitted a Self Assessment in a previous year

In this case things are a bit simpler.

You’ll simply need to provide the same information to HMRC and select how you prefer to receive your User ID: online or by post.

Select online if you’re sure of the email address you used previously.

Otherwise choose “receive my ID by post”. Of course, this will take longer: around 14 days.

Click “submit” and you’re done!

If you’re looking for your password instead

Check out our guide on how to recover your HMRC login password.

How TaxScouts works

1. Simple online tax assessment

Our online tax-bot will go over your tax situation and will make sure you won’t overpay your taxes.

2. Chat to human advisors

You can talk to one of our tax assistants at any time during the process when you have any questions.

3. We’ll sort your documents online

We’ll tell you exactly what documents you need and sort them for you online. You just upload them or snap a picture with your phone.

4. Everything gets prepared for you

Your certified accountant will go over your details & prepare your tax return for you to review. It will be filed on your behalf once you approve it.

Get started

"Absolutely outstanding"

Very quick turnaround, all my questions answered almost immediately and brilliant value.

Aimee J

"Smooth and easy process"

Smooth and easy process. Will use every year! Very helpful staff as well!

Oliver J W

"Mad not to use it"

Took all of the hassle out of doing a tax return. You would be mad not too use this service.

Weslie

Who our service is for

First time tax filers

We have a simple online service that guides you through the entire process. Regardless of your reasons for doing your tax return we'll help you get it done right.

Construction workers

We'll prepare your self assessment and help to maximise your CIS tax refund. We have the lowest fees in the industry and you don't have to pay up front if you're eligible for a refund.

People living overseas

Our service allows people living abroad to prepare their income tax return online. We are able to process all returns regardless of your current country of residence.

Company directors

UK company directors are required to file their self assessment annually. TaxScouts handles this through a simple online process.

Landlords

Long Lets, Airbnb, Capital Gains. TaxScouts will sort out your self assessment and take away the worry of tracking all the recent tax changes.

Self-employed

TaxScouts ensures the self employed don't overpay on their taxes. We'll help you benefit from all the tax breaks and deductions that can be applied to your return.

And for everyone else who needs to do their self assessment

At TaxScouts we appreciate that tax returns are highly individual. Before you get assigned an accountant we make sure to understand your circumstances and help you build your optimal tax profile.