How do I find my Government Gateway User ID?

If you forgot your User ID

There are a couple of things you can do to if you don’t remember your Government Gateway user ID:

You can call HMRC on 0300 2003600
Or, you can search your email inbox for an older email from HMRC that looks like this:

From: Government Gateway service
Subject: Government Gateway User ID

If you just forgot your password

You can simply reset your password on this HMRC page

You will need:

your Government Gateway User ID (if you know it, of course)
your email address (same one you used to create the account in the first place).

If you want to create a new User ID

For steps on how to create a new Government Gateway account, please check Step 4 on this page that explains how to set up your Personal Tax Account.

Why you might want to just use another login entirely

The Government Gateway ID has officially shut down in March 2019.

While you can still create a new account or recover your old one, we don’t know how long this will be possible for.

We recommend you sign up for one of these services instead – and as soon as possible:

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We’ll tell you exactly what documents you need and sort them for you online. You just upload them or snap a picture with your phone.

4. Everything gets prepared for you

Your certified accountant will go over your details & prepare your tax return for you to review. It will be filed on your behalf once you approve it.

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