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TaxScouts reviews: top 4 reasons customers love us ❤️

  • 5 min read
  • Last updated 27 Dec 2023

The TaxScouts reviews on Trustpilot are a sneak peek into what services our users love, and they’re not afraid to shout it from the rooftops (or the Trustpilot platform, in this case). Based on this and regular feedback our support team gets, we’ve compiled the below.

So let’s get into these benefits of filing a tax return with us, and how we make it a completely hassle-free (and well-loved) experience!

Here are 4 reasons why our users say they love us:

    1. 💻 Our user-friendly platform

    1. 🏃‍♀️ The service is quick and efficient

    1. 👩‍💻 Our responsive support team

    1. 💷 We’re as low cost as it gets

Part 1: An easy-to-use, straightforward platform📌

Yep, we’re reviewing the reviews of ourself 🙄. But only because we want you to see what you’re getting from us, without using our own words. Straight from our users’ mouths, to your ears. Or is it their fingers to your eyes? Either way, this is what they’re saying 🤩

According to our support team (backed up by TaxScouts’ reviews), the number one thing that people love about us is our easy-to-use platform.

Scroll down to see why!

easy-to-use platform

1. Everything can be done 100% online

Everything is online nowadays. So why not file your tax return online as well? The reign of paper is crumbling to make way for more eco-friendly and efficient methods. Hence, the creation of HMRC’s Making Tax Digital. Although not coming into effect for most until 2026, it aims to digitise the tax return process. 

2. You can upload all your documents from your phone or laptop

Not only does our platform allow you to upload your documents from your laptop or computer, but you can also do it straight from your phone. Easily take the pictures off your photo album or open an email attachment and upload it. 

3. The questions to answer are short 

There are no long-winded questions. We get straight to the point, and our customers appreciate that. Answer the short questions, check the options that apply, and move onto the next stage.

4. We match you with an accredited accountant

Now for the matchmaking. Once you’re through the paywall, you’ll get matched with an accredited accountant. If you have a less straightforward tax return (i.e. rental income or investor) we try to match you with an accountant who specialises in that field. 

5. You can message your accountant online when you need to

Your accountant is there to help you. So don’t be shy, say hello!

6. You’ll sign off on your tax return

When the accountant is done sorting your tax return, they’ll fire the ball back into your court for you to approve it. You need to check it over and make sure you’re happy with it. If not, just let them know what doesn’t look right!

7. …then your accountant files it for you

Once you’re happy and you’ve approved it, your accountant will send your tax return off to HMRC. Signed, sealed, filed. That’s one thing off your plate!

Part 2: The speed and efficiency of the service🌪

Not only is TaxScouts easy to use, but it’s also speedy and efficient. Getting your tax return filed shouldn’t be a waiting game. It just doesn’t need to be! 

1. It take can take as little as 48 hours

It can take as little as 48 hours from when you upload your documents for the accountant to get your tax return filed.

2. Your accountant carefully prepares your return

And the best thing about it? Being fast doesn’t mean that your accountant isn’t preparing your tax return carefully. In fact, quite the opposite. Keep reading!

3. We automate the process

We cut out the boring and long-winded admin that usually comes with preparing and filing tax returns by automating the most time-consuming parts of tax prep for our accountants – sales, data collection, payment processing and admin.

Now, we can save the accountants hours of work. Personal tax returns can be done quickly, efficiently and most importantly, correctly first time around. 

4. We have our HMRC integration

Our HMRC integration enables our accredited accounting partners to access clients’ details directly from HMRC records, and request agent authorisation in a single click. This means we can turn around your tax return quickly, from signup to filing.

5. You can approve the final draft in minutes

And once you’ve approved the final draft of your tax return, your accountant will file it with HMRC. You’ll receive a confirmation and then it’s done! A load off your mind knowing that you’re ahead of the tax game.

Have a read of the TaxScouts reviews on Trustpilot. We’re rated a 4.8 and our users are impressed, even flabbergasted, with the speed and efficiency of the whole process. Not bragging about it though…

Part 3: Our extraordinarily responsive support team👩‍💻

Get in touch with the TaxScouts support team whenever you need to. Our support team is friendly, fast, and always has the customer’s best interest at heart. 

If you have any questions while surfing our website or you come across an issue with your accountant, you can get in touch with our support team. Hit the live chat button on the website or send them an email at [email protected].

 In many cases, they can also point you towards our how-to guides, calculators, tools and more.

support taxscouts

Things support can help with 🩺🧑‍⚕️ :

  • The product
  • TaxScouts resources
  • Services we offer
  • Your accountant
  • Documents you’ll need
  • HMRC-related questions

Things support might redirect you for tax advice 🔄 :

  • Where to go for tax planning
  • General taxes
  • A tax problem to solve
  • Being more tax-efficient
  • Allowances available to you

And so much more! 

Hit the chat icon at any point as you work your way through the platform, and there will be a helping hand ready and waiting for you 🤝

Part 4: The super affordable, fixed fee 🤑

The bottom line is that price matters. And if you can get the best service out there for a low-cost price, why wouldn’t you?

No matter your personal tax situation, we can help. Here’s who already loves our service. And keep scrolling down to see two things we really believe in when it comes to cost!

  • First-time filers
  • Freelancers and contractors
  • Investors (property, forex, crypto, stocks)
  • Expats
  • Landlords (inc. Airbnb hosts)
  • Self-employed
  • CIS (construction workers)
  • Tax relief/refund claims
  • High earners (£100k+)
  • Employees with a side hustle
  • Couriers, riders, drivers
  • Anyone withdrawing from their pension

1. Affordable tax returns

We pride ourselves on how we’re able to make tax returns affordable. You get the kind of one-stop-shop service you deserve, for a fixed fee. You already have to pay taxes, you don’t need to also pay an arm and a leg for the accountant. 

2. Never any hidden costs

Our costs include VAT so there won’t be any surprises down the line. Plus, there are no hidden or additional fees – ever. What you see is what you get.

Sort your taxes today with TaxScouts

Get ahead of the tax game, stress-free. Whether you need advice or your tax return sorted and filed, we’ll do it all so you don’t have to.

  • Get your very own accredited accountant
  • Online help with your tax situation
  • Fast, simple, easy – just like it should be
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